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25 YEAR YOU BREAK IT WE REPLACE IT UN-VOIDABLE WARRANTY
Infinite Offroad products are covered by the best warranty on the market period!  If you break it or it stops working we will replace it no matter what for 25 years at no cost to the customer.   

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  • 25 YEARS 

  • UN-VOIDABLE

  • NO FINE PRINT

  • NO COST TO THE CUSTOMER

  • COVERS PRODUCT FAILURE, MOISTURE, BREAKAGE, ACCIDENTAL DAMAGE, ACTS OF GOD & STUPIDITY

TROUBLESHOOTING TIPS TO TEST PRIOR TO SUBMISSION:

  • If your having an issue with a rock or whip and it does not light up or is not the correct color:

    • Unplug the main splitter, plug one light directly into the control box with out anything else plugged into the system.

    • If the light works correctly the controller is good, start plugging everything back in one section or wire at a time until the kit malfunctions.

  • ​If your having an issue with your rock lights not turning on:

    • Check fuse.

    • Is led on the hand held remote remote lighting up?  If not then the remote is bad.

    • Unplug the main splitter, plug one light directly into the box to rule out a bad splitter.

    • If your lights turn on then back off when you cycle power to the controller make sure to turn on with remote or app

  • If your having an issue connecting to the bluetooth:

    • Pull fuse for 1 minute, while pulled reboot the phone.  

    • Ensure your connecting in the app, do not connect in your phone settings, if you do repeat the above step.

    • Ensure your using the correct app. 

      • Our new bluetooth app is BLEDIM (This works with controllers that have a black hand held remote.  ​

      • If you have a white remote you should be using the app LED BLE.

WARRANTY
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25 YEAR WARRANTY DETAILS

  • Only applies to INFINITE OFFROAD brand products.

  • Only applicable to the original purchaser or giftee of new product.  Non transferable.

  • We will do our best to replace the DEFECTIVE item, if the exact item is not available we will offer a newer VERSION if available.  If a newer version is not available we will offer a refund of affected item at full list price.

  • We may be contacted to troubleshoot to identify the required replacement part, once the defective part is identified we will send the replacement out.

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