25 YEAR WARRANTY

Infinite Offroad products are covered by a 25 year warranty covering any issues including accidental damage. If you break it we will replace it no matter what.  We also warranty at no cost to the customer, that's right we even pay return shipping if needed.  

TROUBLESHOOTING TIPS TO TEST PRIOR TO SUBMISSION:

  • If your having an issue with a rock or whip and it does not light up or is not the correct color:

    • Unplug the main splitter, plug one light directly into the box to rule out a bad splitter.

    • This will tell us if its a bad light, splitter or controller.

  • If your having an issue with your rock lights not turning on:

    • Check fuse

    • Unplug the main splitter, plug one light directly into the box to rule out a bad splitter.

    • Attempt to use both options of control if available (Remote & bluetooth).  Ensure the remote led is lighting up when you press a button.

  • If your having an issue connecting to the bluetooth:

    • Pull fuse for 1 minute, while pulled reboot the phone.  

    • Ensure your connecting in the app, do not connect in your phone settings, if you do repeat the above step.

    • Ensure your using the correct app. 

      • Our new bluetooth app is LED BLE (This works with controllers that a hand held remote that says "RF" at the bottom.​

      • If your remote does not say "RF" you should be using the older BLEDIM app.

25 YEAR WARRANTY EXCLUSIONS AND DETAILS

  • Only applies to INFINITE OFFROAD BRAND PRODUCTS.

  • Does not apply to cages

  • Only applicable to the original purchaser or receiver if gifted.  

  • Non transferable.

  • We will do our best to replace the DEFECTIVE item, if the exact item is not available we will offer a newer VERSION if available.  If a newer version is not available we will offer a refund of affected item at full list price.

  • We will contact you to troubleshoot the required replacement part, once the defective part is identified we will send the replacement out free of charge.

INFINITE OFFROAD (Murfreesboro, TN) 

Text: (817) 881-2168